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Frequently asked questions

I lost/don’t have the manual for my machine, where can I get it?

Please contact Helpdesk by filling in the form above. They will help you!

What do I do if the machine is broken when I get it or it has been damaged during transportation?

Please contact your project manager. They will arrange a repair as soon as possible.

I cannot reach the supervisor who was at my factory during start up, what should I do?

Please contact Helpdesk by filling in the form above. They will help you!