Swift help for sudden precast production problems

In sudden or unexpected precast production problem, Elematic Helpdesk is your first contact point. You get swift help in finding and fixing the problem - even 95% of problems are solved by our experts within 48 hours.

Helpdesk assists you in precise technical problems, mechanical and automation problems, precast product problems and quality issues, and precast technology issues.

Remote troubleshooting is a quick way to solve machine-specific problem via online connection with your machine. This possibility is included in our latest machinery and available as an option to older machines.

Please fill in the form below for fast support (service in English, Finnish, French, German, Russian, Spanish, Swedish).




Contact by phone




Before phoning, please make sure you have following easily at hand:

  • machine type
  • machine plate details (type, TL and P numbers)
  • a clear description of the problem