HELP DESK

A small problem somewhere in the production chain may sometimes bring your machinery to a complete halt or close to it. Finding and fixing the cause of the complication is now easier than ever
Call the Elematic Help Desk

Elematic Help Desk is part of the total Elematic service concept, which allows us to offer the best possible service coverage to all our new as well as experienced clients

The Help Desk takes care of any kind of problem you might have in your process,
from automation to mechanical and even end product problems.

This service is to give expert help when fast assistance solving a problem like:

• trouble shooting
• operating problems
• training is needed.

When contacting the Help desk make sure you have following information readily or easily at hand:

• machine type
• information from the machine plate (Type, TL-, and P numbers, etc..)
• a clear description of the problem - how the problem appears and in what circumstances, and how often
  
  

In addition to telephone, fax and e-mail (helpdesk@elematic.com ), you can contact us using these forms on this Web site. Just choose a form, complete it and click "Send" and your message will be sent to our personnel immediately.